Website Privacy Policy

This version is in effect since September 24, 2012

Protecting your privacy is important to Carmen & Camille and TwinSpin Music (collectively “TwinSpin”). This Policy explains how TwinSpin collects, uses, and discloses the personal information you may provide while using and any other official Carmen & Camille web sites, social networks or other internet related products administrated by TwinSpin (collectively the “Websites”). By using the Websites, you signify your consent to the collection, use, and disclosure of your personal information in accordance with this Policy. If you do not agree with this Policy, please leave the site now.

Information Automatically Collected

Non-Identifying Information – The Websites may automatically collect certain non-identifying information regarding users of the Websites, such as the IP address of your computer, the IP address of your Internet service provider, the date and time you access the Websites, the Internet address of the website from which you linked directly to the Websites, the operating system you are using, the sections of the Websites you visit, the pages of the Websites read and images viewed, and the materials you post to or download from the Websites. This non-identifying information is used for the operation of our web services, to maintain quality of the services, and to provide general statistics regarding use of our web services.

We make no attempt to link this information with the identity of individuals visiting our Websites. We may, however, review service logs for security purposes, for example to detect intrusions into our network. The possibility therefore exists that service log data, which contains visitors’ IP addresses, could in instances of criminal malfeasance be used to trace and identify individuals. In such instances, raw data logs would be shared with the appropriate investigative bodies authorized to investigate such breaches of security. Your non-identifying information may be permanently archived for future use.

Cookies – The Websites may use “cookies”, a technology that installs information on a website user’s computer to permit the website to recognize future visits using that computer. Cookies enhance the convenience and use of a website. You may choose to decline cookies if your browser permits, but doing so may affect your use of the Websites and your ability to access certain features of the Websites.

Your Personal Information – During your use of the Websites, you may be asked to voluntarily provide certain personal information, including, but not limited to, your name and your email address. Where you are making a purchase from the Carmen & Camille store you may also be asked for information which may include your address and credit card.

Use of Your Personal Information – TwinSpin may use your personal information to contact and correspond with you; to respond to your inquiries; to facilitate and process your purchase(s) and to grant access to certain special features or areas of the Website. By visiting the Websites and providing TwinSpin with your personal information in connection with a special feature of the Websites, you signify your consent for TwinSpin to use such information for purposes inherent in that feature.

Electronic Communications from TwinSpin – At any time you may ask TwinSpin to stop sending you Electronic Communications and other information by contacting the Please allow two to three business days for the cancellation to take effect.

Disclosure of Your Personal Information – TwinSpin may transfer or otherwise disclose the information it collects from you to its employees, agents and service providers for the purpose of enabling these parties to perform a business, professional, or technical support function for TwinSpin. Such parties will be subject to the same obligations as TwinSpin under this Policy. TwinSpin may disclose your personal information to a government institution that has asserted its lawful authority to obtain the information or where TwinSpin has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to protect the rights and property of TwinSpin or otherwise as permitted or required by law.  If TwinSpin is involved in a merger or other reorganization, TwinSpin may also disclose your personal information to the resulting organization.

Disclosure of Personal Information Provided to Forums – If you voluntarily submit or post any information, photographs or other content (“User Content”) to any TwinSpin forums, Twitter pages, Facebook pages or other social networking pages/sites, certain of your personal information may be automatically included in the posting, including without limitation, your user name and email address and this information may be collected and used by others. TwinSpin has no control over and is not liable for the collection, use or disclosure of any posted User Content or your included personal information by users of the Websites, forums, Twitter pages, Facebook pages or other social networking pages/sites. Any personal information posted, used or disclosed via a TwinSpin forum, Twitter page, Facebook page or other social networking page or site is not subject to this Policy. You are responsible for ensuring the protection of any of your personal information that you post on any TwinSpin forum, Twitter Page, Facebook Page or other social networking page or site. We recommend that you do not include your home address, job title, telephone number or other more sensitive personal information in any User Content, unless you are entirely satisfied that such information should be made public.

Storing and Securing Your Information – To help protect the confidentiality of your personal information, TwinSpin employs security safeguards appropriate to the sensitivity of the information. Nevertheless, due to the nature of the Internet and Internet technologies, security and privacy risks cannot be eliminated and TwinSpin cannot guarantee that your personal information will not be disclosed in ways not otherwise described in this Policy.

Retention of Information – TwinSpin retains your personal information only as long as it is required for the purposes for which it was collected or as required by federal and provincial laws.

Other Matters

Other Websites - The Websites may contain links to other websites or Internet resources, notably those belonging to our partners. When you click on one of those links you are contacting another website or Internet resource that may collect information about you voluntarily or through cookies or other technologies. TwinSpin has no responsibility or liability for or control over those other websites or Internet resources or their collection, use and disclosure of your personal information.

Former Users - If you stop using the Websites and have not withdrawn your consent to the collection, use and disclosure of personal information about you in accordance with this Policy, TwinSpin may continue to use and disclose your personal information in accordance with this Policy, as amended from time to time, and subject to compliance with the law.

Privacy Policy Changes - This Policy may be amended by TwinSpin from time to time in TwinSpin’s sole discretion and without any prior notice or liability to you or any other person. The collection, use and disclosure of your personal information by TwinSpin will be governed by the version of this Policy in effect at that time. New versions of this Policy will be posted on the Websites. Your continued use of the Websites and receipt or request of any Electronic Communication subsequent to any changes to this Policy will signify that you consent to the collection, use and disclosure of your personal information in accordance with the changed Policy. Accordingly, when you use the Websites or receive or request any Electronic Communication, you should check the date of this Policy and review any changes since the last version. You should also bookmark this page and periodically review this Policy to ensure that you are familiar with the most current version.

Your Comments - If you have any comments or questions about this Policy or your personal information, please contact the